Frequently Asked Questions
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We offer home networking services that are customize to each client’s particular needs. This includes wired and wireless networks and fibre optic or wireless links for outbuildings such as shops and barns.
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Reach out via our contact form, text, phone call or email. We will arrange a free consultation to determine your home network needs and provide a quote for services.
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The cost varies considerably depending on the network requirements, size of the house, if there are any outbuildings that need service, etc. Contact us and we can provide a free consultation and quote.
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Definitely! We offer free support during the first 30 days after the installation. After 30 days we have paid support options. The hardware is covered by the manufacturer’s warranty.
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We use UniFi hardware by Ubiquiti. UniFi has a wide range of hardware available which allows for great flexibility in the network design. It’s also possible to upgrade or swap out individual components easily. One big advantage of UniFi over other vendors is you’re not stuck with a cloud subscription fee to enable certain features. The hardware is yours and can be configured however it’s needed.
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No! The price you pay is the price we pay. We don’t make money off the hardware. The customer can also purchase the equipment themselves for us to install.
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Absolutely! We use industry best practices when terminating Ethernet wiring to guarantee trouble free network connections for years.
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There are two ways to do this. The best way is to run an underground fibre optic cable from the house to the detached building. If you’ve got an existing conduit then it’s usually quite easy. If not, we can trench the fibre in. The second best way is to use a wireless point to point building link.
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In a lot of cases, yes. It depends on the house whether it’s possible to get a wire to a specific location. If it’s not possible to run a new wire, we can typically use MoCA as a fallback.
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If we can’t install new CAT6 wiring, it’s usually possible to use MoCA (Multimedia over Coax Alliance) to transmit Ethernet over existing coaxial TV wiring. MoCA adapters are available with speeds up to 2.5 gigabits per second, which is more than enough for most use cases.
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Wireless mesh is an alternative when Ethernet wiring or MoCA aren’t an option, and the wifi signal needs to be extended to a certain part of a house. It’s not as fast as a hardwired access point, but is still very usable when it’s the only option.